Terms of service

Echo Steps Footwear

Welcome to Echo Steps Footwear. Throughout this website, the terms “we”, “us”, and “our” refer to Echo Steps Footwear. Echo Steps Footwear operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide you with a curated shopping experience.

Our store is powered by Shopify, which provides us with the e-commerce platform that allows us to sell our products and services to you.

These Terms of Service (“Terms”), together with any policies referenced herein, govern your access to and use of our Services and outline your rights and responsibilities.

Please read these Terms carefully, as they contain important information regarding your legal rights, warranty disclaimers, and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction or that you have obtained consent to allow any minor dependents to use the Services under your supervision.

To access certain features or make purchases, you may be required to provide information including your email address, billing details, shipping address, and phone number (03022812344 may be used for customer contact). You represent that all information provided is accurate, complete, and current.

You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. Accounts may not be transferred, sold, or assigned to another party.

SECTION 2 – OUR PRODUCTS

We make every effort to display product images, colors, and descriptions as accurately as possible. However, actual colors and appearance may vary depending on your device and screen settings.

We do not guarantee that the appearance, quality, or condition of products will meet your expectations. All product descriptions and availability are subject to change at any time without notice.

We reserve the right to discontinue any product or limit quantities sold per order, customer, or region.

SECTION 3 – ORDERS

Placing an order constitutes an offer to purchase. Echo Steps Footwear reserves the right to accept or reject any order at its discretion. An order is not confirmed until payment is successfully processed and acceptance is confirmed.

Once an order is accepted, cancellation may not be possible. If changes or cancellations occur, we will attempt to notify you using the contact details you provided, including email or phone (03022812344).

Returns and exchanges are governed strictly by our Refund Policy.

Purchases are intended for personal use only and not for resale or export.

SECTION 4 – PRICES AND BILLING

Prices are subject to change without notice. The final price charged will be the price displayed at checkout, excluding applicable taxes, shipping, customs, or import duties unless stated otherwise.

You agree to provide accurate billing and payment information and authorize us to charge your payment method for all purchases made.

SECTION 5 – SHIPPING AND DELIVERY

All delivery times are estimates and not guaranteed. Echo Steps Footwear is not responsible for delays caused by carriers, customs, or events beyond our control.

Once the order is handed over to the shipping carrier, ownership and risk of loss transfer to you.

SECTION 6 – INTELLECTUAL PROPERTY

All content on this website—including text, images, graphics, logos, videos, and designs—is the property of Echo Steps Footwear, its licensors, or affiliates, and is protected by applicable intellectual property laws.

You may use the Services for personal, non-commercial purposes only. Any unauthorized use, reproduction, or distribution is strictly prohibited.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” and “as available.” We do not control or guarantee these tools and assume no liability arising from their use.

SECTION 8 – THIRD-PARTY LINKS

Our Services may include links to third-party websites. We are not responsible for the content, policies, or practices of any third-party sites accessed at your own risk.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Echo Steps Footwear is powered by Shopify; however, all transactions are directly between you and Echo Steps Footwear. Shopify is not responsible for any products, services, or disputes arising from your purchase.

SECTION 10 – PRIVACY POLICY

Your use of our Services is governed by our Privacy Policy, as well as Shopify’s Privacy Policy. By using the Services, you consent to the collection and processing of your personal information.

SECTION 11 – FEEDBACK

Any feedback, reviews, or suggestions you submit grant Echo Steps Footwear a worldwide, royalty-free license to use such content for business and promotional purposes.

SECTION 12 – ERRORS AND OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if information is inaccurate at any time without prior notice.

SECTION 13 – PROHIBITED USES

You agree not to misuse the Services, violate laws, infringe intellectual property rights, transmit malware, or engage in fraudulent or abusive behavior. Violations may result in immediate termination of access.

SECTION 14 – TERMINATION

We may terminate your access to the Services at any time without notice. Obligations incurred prior to termination will survive.

SECTION 15 – DISCLAIMER OF WARRANTIES

All Services and products are provided “as is” and “as available” without warranties of any kind, except where prohibited by law.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Echo Steps Footwear and its partners shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services or products.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Echo Steps Footwear, Shopify, and their affiliates from any claims arising from your breach of these Terms or misuse of the Services.

SECTION 18 – SEVERABILITY

If any provision of these Terms is deemed unenforceable, the remaining provisions will remain in full force.

SECTION 19 – WAIVER & ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Echo Steps Footwear and supersede any prior agreements.

SECTION 20 – ASSIGNMENT

You may not transfer your rights under these Terms without written consent. We may assign our rights without notice.

SECTION 21 – GOVERNING LAW

These Terms are governed by the laws of the jurisdiction in which Echo Steps Footwear is headquartered.

SECTION 22 – HEADINGS

Headings are for convenience only and do not affect interpretation.

SECTION 23 – CHANGES TO TERMS

We may update these Terms at any time. Continued use of the Services constitutes acceptance of changes.

SECTION 24 – CONTACT INFORMATION

For questions or support, contact us at:

Trading Name: Echo Steps Footwear
Email: echostepsfootware@gmail.com
Phone: 03022812344
Business Registration Number: 03022812344
VAT Number: 03022812344